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Deskripsi Pelatihan Communication Skills for Internal Auditor

Meningkatkan kemampuan berkomunikasi para auditor internal dalam pelaksanaan tugas sehari-hari.

Class format: Lecture, small and/or large group discussions, case studies, practical exercises, facilitator presentations, self-assessments, in-class writing, and feedback from the facilitator

Pelatihan untuk Anda Pelatihan Communication Skills for Internal Auditor:

Auditor Internal atau Satuan Pengendalian Internal yang ingin memiliki pengetahuan yang lengkap mengenai teknik audit modern dan bagaimana pengelolaan departemen audit internal.
Staf profesional lain yang ingin memiliki pengetahuan mendasar tentang teknik dan prosedur serta pengelolaan departemen audit.

Pelatihan ini bertujuan untuk Pelatihan Communication Skills for Internal Auditor:

1. Maximize your audit team performance by understanding human behavior and focusing on the needs of the individual and the team.
2. Improve your ability to communicate with the audit team and your customers.
   Strengthen your techniques for managing the performance of the audit team.

Pokok-Pokok Pembahasan :

1. RELATIONSHIP MANAGEMENT :
   – Building productive relationships with others,
   – Techniques for influencing others,
   – Conflict management concepts,
   – Techniques for building rapport with different personalities,
   – The various styles of conflict management and their applications in the work place
2. COMMUNICATION TECHNIQUES:
   – Effective listening skills,
   – The concepts and importance of communication,
   – Preferred communication channels, methods, and styles;
   – Verbalizing expectations in a clear manner,
   – Breaking down barriers to create effective communications
3. DECISION MAKING, DELEGATION, AND PROBLEM SOLVING:
   – Decision making elements,
   – Making decisions with confidence,
   – Delegation principles, Proven problem-solving approaches,
   – Common pitfalls in effective decision making

Metode Pelatihan :

• Presentasi
• Diskusi
• Case Study
• Simulation
• Evaluation (Pre and Post Test)
• Kunjungan/Praktek (Menyesuaikan/tentative)